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“I wanted to take a moment and express my gratitude for the performance of one of your service techs at McIntosh Heating and A/C in Marble Falls, of which I understand you’re the owner.

This morning, Tim Brandt came to my residence to look at our 15 year-old Trane XE 1200 unit. The a/c had quit working a week ago as a result of a tripped breaker. After resetting the breaker, restarting the condenser unit resulted in major arcing under the compressor’s sound blanket, along with some smoke and another breaker trip. I was certain the compressor had a dead short internally, or a locked rotor, and that I was looking at compressor replacement, condenser replacement, or due to the age of the unit, entire system replacement. None of these alternatives made our budget happy at this time.

Tim arrived on-time, and I have never met a more courteous or more professional technician in my life. He was extremely knowledgeable, and his troubleshooting skills were quick and thorough. Much to my relief, he pinpointed the problem as a shorted crankcase heater, ordered the part, wired a temporary workaround, and will return next week to effect the repair.

Having briefly sold residential air conditioning (about a hundred years ago!) I recognize that this might have been an opportunity to sell us on replacement, something not in our immediate budget. Tim’s honesty and obvious skill have made me a new McIntosh customer, and you can be assured that when we replace our system in about two years, we will call McIntosh to do the job.

Tim is an asset to your company, and it was a pleasure doing business with him. Just thought you should know.”

Warm regards,
Gregory Dial
Lampasas, TX 76550

I had an air conditioning system installed by another local company. I started running into problems almost immediately after the work was done. I called McIntosh Air Conditioning and Heating to assess the problem. It turned out that some poor decisions were made during the installation and needed to be corrected. The technician was very polite, professional, and knowledgeable. In no time at all, I had a smooth-running system. Several years later, the air conditioner just quit working. The technician came out on the weekend and inspected everything thoroughly, a couple of small adjustments were made, and it was in good order again. I know I can trust the folks at McIntosh to be honest and fair with me each and every time.
-A. Conover
Single Mom

McIntosh Air Conditioning and Heating was first used in 1991 at our lake home, and it was only natural to continue to use them when moving to the area permanently in 1997. Ever since the change in ownership McIntosh has continued to provide the same prompt, friendly, professional service at a competitive cost. They are a very trustworthy firm that does not recommend unnecessary services and expenditures…
-M. Pyle

The technician was wonderful! From the time I placed the call to McIntosh A/c & Heating to the time my A/C was repaired and working was LESS THAN 1 HOUR! Highly recommend…
-R. Welling

We have used McIntosh for over 30 years and we have enjoyed the TRANE system they changed out for us.
-Eula Vickers

McIntosh in Marble Falls was outstanding in every respect…
– D. Conner

The service was the Best
– J.R. Ewing

Peace of mind that everything is performing well for the up and coming winter season.
– Robert Remack

We do not have a TRANE system, but we have found McIntosh to be EXCELLENT service provider, extremely prompt and friendly.
– Robert Reeves

Very professional, all the way around.
– Robert Kurtz

Very friendly people – always treat me – a widow – with concern and respect.
– Reba Smith

The technicians are always courteous and helpful. They take good care of our unit.
– Joan Woods

I think we have used McIntosh three times now, and they are excellent!
– Kristen Kerwin

It was a good experience having McIntosh replace our unit.They cleaned and repaired our other five units, and gave us instructions on how to take care of our systems. Very professional. P.S. GOOD PEOPLE.
– Linda Speetzen

Great supervisor and employees. Treated me with respect and consideration for my needs. They kept my old unit running untill they could replace it with the new TRANE. McIntosh is an asset to TRANE.
– James Jackson

McIntosh is an outstanding company. A pleasure to do business with such an efficient company.
– Jerry Ray

Very reliable, high quality work
– Robert Jones

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